dasil003 4 days ago

I don't like the blame narrative either way. There's no single party with both the power and the knowledge of the details to counterbalance the strong incentives that are all around them. It's all well and good to say engineers should do their part to push back on dark patterns at the front line, or executives should think beyond just investor pressure for ever greater profits, but those things don't scale.

What we need are external checks and balances. These can come in many forms from market competition, to government regulation, to watchdog groups. Putting pressure on individuals to change massively powerful systems from within is a fools errand.

  • spencerflem 17 hours ago

    I think it can be both- I agree it won't scale, and we need external groups to have any meaningful success. That's absolutely what we, as a society, should push for.

    But I have room enough in my heart to also hate the individual engineers making boatloads of money actively worsening the world around them.

ynniv a day ago

"Asymmetry of nudges" is more directly conveyed as a ratchet: you can only change things in ways that benefit the corporation.

  • Rexxar 21 hours ago

    Even if you can change in both directions with good arguments. The fact that changes are faster in one direction progressively shift the global situation.

  • samatman 17 hours ago

    This overtly binary and deterministic model is what the article argues against. I agree with them.

    There's a tautological interpretation of what you're saying which, since it's tautology, is always true. It relies on "corporate benefit" being whatever the responsible parties in the corporation decide it is.

    But in the more usual "fiduciary duty" sense where "benefit" means direct impact on the bottom line, then no, this isn't true. Corporations are run by people, and not only can those people decide to forgo some profit in order to do the right thing, this actually happens from time to time. A ratchet prevents movement except in the designated direction, or it isn't a ratchet: so a ratchet is a bad metaphor here.

    But, as the article also argues, there's a decided asymmetry to the flow here. Proposals which benefit the bottom line are easy to make, and easy to achieve buy-in on. Ones which have the opposite effect cost reputational capital, they're risky. So even a well-meaning corporation which is entirely owned and operated by people with a firm commitment to a vision of corporate benefit which isn't blindly determined by the bottom line, will miss opportunities to fulfill that vision which would negatively affect that bottom line, for structural reasons.

TaylorAlexander a day ago

As a person who views our current method of organizing firms in our economy as deeply flawed, the conclusion of this article is incredible to me. The author goes out of their way to describe a structural problem as being regularly blamed on the wrong cause - executives - and then proceeds to blame it on a different wrong cause - engineers. I appreciate the point of the article as written, which I think is to encourage engineers to push harder against the grain when their plans for the product really are the right idea, but to me the very obvious conclusion is that the structure of the business is wrong.

That is an unsatisfying conclusion as the general structure of Google is unlikely to ever change, but it does seem correct to me.

The real structural problem is that the needs of the shareholders and by some extension the needs of the high level executives and managers at Google are simply not aligned with the needs of the users. This is why the “nudges” inch along in a direction which is often at odds with the needs of the users.

The solution to this broad class of structural problem in our economy, as argued by economists like Richard Wolff, is to build our economy out of firms which are largely cooperative in structure, where the workers and members of the co-op are representative of the users of the product or service. For example if your local water company is a co-op of users, with cooperative decision making power, the co-op isn’t going to vote to raise water rates unnecessarily against their own users.

A middle ground in many cases is unions. So if anything this article is unintentionally making a case for a tech workers union at Google. This would change the structure at Google in the most significant way currently possible under today’s legal system.

I think the idea that engineers should take more responsibility is a noble one, but it’s not the real problem here. The problem is the structure of the firm.

  • satyrnein a day ago

    You don't think the local water co-op would raise water rates 10% to give themselves 10% raises? Unless literally every user is an owner, there will always be the incentive to extract as much from the general public as possible to distribute to the owners. Same with unions, they exist to benefit their members, not the general public.

    • repiret 17 hours ago

      Typically in utility co-ops, every utility user is an owner. My local power company is a co-op. I get a vote on who is on the board. I get a dividend from time to time. They waste an inordinate amount of money on feel-good marketing crap just the same.

    • TaylorAlexander 15 hours ago

      Yes I am saying it would be a user owned cooperative. These are common. Not all users would be workers, but workers would be part of the same community and users would vote on pay packages. If the pay is so low workers quit and quality suffers, they will vote to pay them more.

    • ClumsyPilot 20 hours ago

      At the moment, all the power rents with capital. It would be nice to have some variety

      • ahepp 18 hours ago

        Wasn't the claim that an employee owned cooperative wouldn't raise prices to seek a higher profit?

        • TaylorAlexander 15 hours ago

          The article is about nudges. In that context, the more you align the users with the owners of the co-op, the fewer nudges move the product away from the users. Depending on opportunities to change the structure, this effect can be very strong. For example in a utility co-op, a structure already in use in some places, the owners are literally the users and they wouldn’t raise rates on themselves. Note that isn’t employee owned. If you had an employee owned manufacturing facility, they’re less likely to pollute local waterways as they’d be polluting themselves.

          The status quo alternative is elite ownership of the utilities and manufacturing facilities, where those individuals receive a large share of the profits which they can use to insulate themselves from environmental pollution or cost of living concerns.

          The fact that co-ops aren’t absolutely perfect in all cases is not strictly a knock against them. The status quo is particularly troubled.

  • michaelt a day ago

    > I appreciate the point of the article as written, which I think is to encourage engineers to push harder against the grain when their plans for the product really are the right idea,

    My interpretation of the article is different.

    I think the author is merely drawing attention to a force that pushes businesses in a particular direction, without proposing any specific solution.

    The article doesn't say he had an alternative design or vision he wishes he had pushed harder, or anything like that. In fact he's full of praise for Manifest V3, which he considers the most elegant technical solution to a real problem, which he considered an indefensible security and privacy risk.

    • MBCook 10 hours ago

      Right. I read it as merely an argument again “this thing Google did to be evil.”

      It’s more complicated than that and there’s no way to discuss things if someone takes that stance.

      The article wasn’t trying to convince you the changes was good or bad.

      People can do what they see as the right thing (limiting plugins) for the right reason (they had WAY too much access to data), and despite no evil being intended or agenda to protect the ad business existing, people come to that conclusion.

      This facts are just all more complicated than the common talking points you see. That’s it seems to be trying to show.

    • bckr 20 hours ago

      Article’s last sentence

      “And we — the well-meaning engineers — shoulder much of the blame.”

  • cousin_it a day ago

    I agree. As the article says, organizations give an "easier road" to projects that help the bottom line; also they give an "easier road" to people who will promote the bottom line, with fewer ethical qualms, and reward people for becoming more like that. The cause of the problem is the organization and how it's aimed.

  • tempodox a day ago

    > …when their plans for the product really are the right idea…

    And who gets to define what “right” is?

    • TaylorAlexander a day ago

      In that sentence? That was talking about my interpretation of the OP, which suggests individual engineers advocate for themselves in traditional organizations when they believe in their ideas. So it would be the individual engineer deciding if they believe in their idea, though in traditional orgs it would be the managers that have some say in what gets implemented.

      However I also see people respond to me when I talk about co-ops who somehow think I want to be Joseph Stalin, where in the imagined case they are skewering me for wanting all the decision making power. But that is a fantasy as the whole point of a co-op is to have more diffuse decision making power than under traditional orgs!

    • Juliate a day ago

      It's all very contextual, and dependant on the framework you use (moral, ethical, business, customer, societal, etc.).

wavemode a day ago

Not sure I quite follow the general thesis of this article. Or at least, it doesn't seem well supported.

The article seems to be trying to argue that company leadership are not the ones responsible for the "evil" things that companies do. But this:

> If you’re an engineer at Google, Facebook, Apple, or Microsoft, it’s always easier to propose architectural changes that don’t hurt the bottom line, or perhaps bolster it by accident. Conversely, if your proposal stands to wipe out a good chunk of revenue, you either self-censor and don’t bring it up — or you end up getting sucked into endless, futile arguments.

strongly implies that company leadership are indeed the ones responsible.

Like, I think what the article is trying to say is that, Manifest V3 was designed due to real-world privacy concerns, not for profit motives. It just happened to get the right amount of support and buy-in from leadership due to being something that -also- aided profit motives.

In other words, when a company leader has a variety of possible projects to invest in, she will naturally tend to invest in the ones with a long-term profit motive for the company. This also necessarily means -not- investing in other, potentially good and helpful and consumer-positive projects, that simply aren't as promising from a profit perspective. This phenomenon is what the article calls the "asymmetry of nudges".

But I guess what I'm failing to grasp is how this means it was the engineers' doing and not leadership. Yes, the engineers came up with the idea. But in this scenario, it seems like the engineers were the ones who were well-meaning, and just doing their jobs. Whereas leadership were the ones chasing dollar signs at all costs. This is precisely in alignment with what most people posit when they say that big corporations are evil, no?

  • saurik a day ago

    Why must responsibility be with one party or the other? To me, it feels pretty obvious that both the executives and the engineers are to blame! Just because someone is paying you to do something, that doesn't automatically make it morally OK to do whatever makes the two of you the most money. The idea that someone is "just doing their job" is nothing more than a convenient excuse: even if you really really REALLY need the money for what feels like morally justified reasons, if you aren't at least simultaneously trying to get a job that doesn't require you to do something evil--much less doing what you can within your powers to stop and/or sabotage the effort--we shouldn't grant you a free pass.

    • skulk 20 hours ago

      So how, if engineers are equally responsible, do they enact their fair share of change? Adopt a strict guild-level code of ethics? I find this unlikely in the US political climate; someone will always happily step in to implement Manifest v3

      Someone in leadership could literally flick their wrist 3 times and MV3 is dead.

      This doesn't sound like an equal responsibility type of situation to me.

      • wavemode 19 hours ago

        Exactly, this is what I was getting at. The leaders are the ones with all the decision-making power in this situation.

        The engineers would have to stage some kind of protest and/or quit their jobs to change things. Whereas all the leaders have to do is just stop choosing to invest in harmful projects.

        While I do see how it's one of those situations where, the system is set up to incentivize certain decisions. I get that. But that doesn't change the fact that the leaders are the ones making the decisions.

  • viraptor a day ago

    > But I guess what I'm failing to grasp is how this means it was the engineers' doing and not leadership.

    Maybe because the article doesn't claim that. (Shouldering some of the blame is not the same as what I quoted) It just presents different incentives that push decisions over time. The incentives that end up putting the engineers to do something in the end don't mean it's an engineers' fault.

    There's no point choosing one specific group to point fingers at, if we can instead learn more about the system and if we have the power, try pushing it slightly in a better direction.

  • ec109685 a day ago

    I think it’s similar to this Sinclair quote:

    “It is difficult to get a man to understand something, when his salary depends on his not understanding it”

    Even the most well intentioned engineers aren’t going to propose something that will dramatically impact the company bottom line. They are “nudged” (and the roadmap prioritized accordingly) to fall in line with the best interest of the company.

    • delusional a day ago

      But the the article goes on to conclude:

      > And we — the well-meaning engineers — shoulder much of the blame.

      Which doesn't seem to align with that understanding.

    • baq a day ago

      Oh nonono. The quote may be true for some people but engineers are paid to understand. It’s that they are also paid for solving customers’ - read employers - problems and not for warning about ethics.

      You want ethics to be a factor - you must introduce regulation so it becomes a non-zero weight in the solution space search engineers do.

  • immibis a day ago

    It means this is an emergent phenomenon, not something that any one individual in a corporation woke up and declared should take place.

gary_0 a day ago

The problem of browser extensions having "too many" capabilities allegedly boils down to some small subset of users stupidly or unluckily installing dodgy extensions and Chrome wanting to prevent this. But people are always going to do dumb things; outside of browsers, they're going to smoke cigarettes, they're going to drink and drive, they're going to eat too much junk food. How far are we willing to restrict freedoms to prevent dumb behavior? How many corners are we going to round off to prevent misfortune?

From the perspective of a typical HN reader, Google and Mozilla have turned into Internet nanny states with Fisher-Price browsers. How far can they go in the name of "safety" before it's too far?

Not to mention the problem the article highlights: their motives aren't pure. The more control they give themselves, and the more inconvenient third parties they marginalize, the more money they stand to make.

Also, it's not a perfect A or B between flexibility and security. They could require extensions to be more open and inspectable so users could catch bad behavior. They could better police the extension store to catch malware faster. They could add more layers of warnings and permissions dialogs to prevent accidental compromise.

At any rate, whether due to incompetence or malice, the situation is not as one-sided as Google pretends it is.

  • jowea 21 hours ago

    From what I remember the issue is similar to App Stores where average persons just can't know what the extension does. Or even worse, I remember multiple reports of devs of popular extensions getting shady offers to buy those extensions.

  • bananapub 2 hours ago

    > The problem of browser extensions having "too many" capabilities allegedly boils down to some small subset of users stupidly or unluckily installing dodgy extensions

    nope. "legitimate" extension authors get compromised - either their creds or they sell the extension to some other less reputable group.

atoav 2 hours ago

An abstraction that always has served me well — in the way that it predicted who is to blame well — was to look at the incentives.

If your company has an incentive to make products hard to fix by the lay person over time your company will make decisions that leads to precisely that, even if most of the individuals involved by themselves had a principled stance towards the quality of their designs, products and repairability.

That means the only reliable way I as a customer can trust a company means this for real, is if something within their structure disincentives selling out their good reputation for short term gains by creating shittier less repairable products.

The problem is that in capitalism most organizations are structured with incentives in mind that don't care about long term effects on the environment, society or even the company itself.

hyperman1 a day ago

It is naive to paint the leaders as well intentioned in this.

For example, Boeing moving its headquarter, so the decision makers are far away from the reality on the ground. This pattern is visible in less extreme ways in most companies. CxO's are typically on another floor than the other people.

The idea is clear: They don't want to know what happens in reality. They want to be able to deny anything, while nudging everyone in the right direction.

  • h0l0cube 21 hours ago

    > It is naive to paint the leaders as well intentioned in this.

    TFA didn’t do this. They posit a kind of passive malevolence, where things that hurt the bottom line are forbidden, but everything else is fine

orf 4 days ago

So the issue is poor sandboxing of extensions. Wouldn’t something like WASM help with this?

As in, a content filter extension (or anything that interacts with a content filter) is run in a WASM sandbox without any access to the network or underlying system? It’s hermetically sealed from the rest of the extension, that might well need to make external requests to function.

  • CJefferson a day ago

    The problem, for an ad blocker for example, is it needs to make changes to the page. If it can do that, it can change the page so that the page makes any evil requests it wants.

    The v3 fixes this by instead only letting bad blocker submit things they want blocking, and never letting them see that page. It’s not perfect by any means, but it is much more secure.

    • orf a day ago

      Surely the problem isn’t making changes to a page, but instead having access to the full page content and being able to send it somewhere else.

      For example, iOS runs content filters in a special isolated process with no persistence or access to the outside world.

      With this model, the content filter requests elements to be removed and the browser does the actual removal. As such, the scope of modifications can be reduced whilst keeping arbitrary and perhaps complex filtering logic.

      • yencabulator 19 hours ago

        The implied attack was the content filter changing the page to submit the data it wants snooped. Consider replacing ads with cats from a site the attacker conveniently happens to host, and leaking the desired data in query arguments.

        • orf 18 hours ago

          Yes, this is what I said above: “Surely the problem isn’t making changes to a page, but instead having access to the full page content and being able to send it somewhere else.”

          “Send it somewhere else” being the important part.

          The interface Chrome went with was a declarative list of filters that Chrome will use to perform the actual filtering, but the declarative interface isn’t great and wasn’t well received.

          My point is: there is an interface that is non-declarative and sandboxed, whilst allowing Chrome to perform the actual filtering.

          • rcxdude 12 hours ago

            Yeah, but you can't do both, that's the point! If you can directly change the website content, the website itself runs in a sufficiently non-sandboxed environment to allow the data to be sent somewhere else. You can only get around this by making a more limited blocking process (which may not need to be as limited as chrome has gone with, but still, not being able to e.g. substitute in shims for ad networks will reduce the effectiveness of your adblocker. It certainly makes anti-ad-blocking have the significant advantage).

      • tssge 21 hours ago

        How does this differ from how Manifest v3 declarativeNetRequest is in practice? Not saying they're the same, just wondering of the capabilities between these.

  • bananapub 2 hours ago

    > So the issue is poor sandboxing of extensions.

    nope - the way ublock etc work is arbitrary code exec and arbitrary access to the urls and pages.

    the new extension model that everyone hates is extreme sandboxing, but not letting adblockers do that.

    • orf an hour ago

      > the way ublock etc work is arbitrary code exec and arbitrary access to the urls and pages.

      In other words, the problem is poor sandboxing of extensions.

  • ec109685 a day ago

    It can inject scripts into the page it’s manipulating to do whatever it wants.

cool_dude85 20 hours ago

Good evidence that this guy is right about everyday engineers deserving blame for this kind of thing is the many hoops he jumps through to justify manifest v3. You don't try so hard to misrepresent the situation if you don't bear some responsibility.

  • abofh 20 hours ago

    Especially since the CEO in question certainly didn't bring "don't be evil" back, so citing a guidestone fifteen years expired seems disingenuous.

awinter-py 20 hours ago

I may be late to this discussion, but what has changed in MV3 that shifts the balance of power to publishers? declarative WebRequest?

  • NikkiA 13 hours ago

    The shift is really taken as being 'it breaks all current ad blockers', which is taken to be an intentional decision that shifts power away from the user.

danjc 4 days ago

Both motives are likely to be true.

amluto a day ago

I find this a bit hard to believe:

> One of these had to give, and Manifest V3 was the most elegant technical approach. Far from being the brainchild of a sociopathic executive, its architecture was devised by well-meaning engineers on the Chrome team.

The Chrome team has some very competent engineers. lcamtuf is a well-respected security engineer. I would expect such a group, trying to solve a problem of poorly behaved extensions, to develop a nice privacy-respecting API to block requests.

For example, there could be a way for an extension to run a portion of itself in a sandbox, such that the sandbox could inspect a request, decide whether to allow it, and output only an indication of whether to allow it. No further outgoing communication, including to the rest of the extension, would be allowed.

But instead we got Manifest V3, and I simply don't believe it's a meaningful privacy improvement. Read the docs: https://developer.chrome.com/docs/extensions/reference/api/w...

> Note: As of Manifest V3, the "webRequestBlocking" permission is no longer available for most extensions. Consider "declarativeNetRequest", which enables use the declarativeNetRequest API. Aside from "webRequestBlocking", the webRequest API is unchanged and available for normal use.

Did well-meaning engineers on the Chrome team really come up with a security improvement in which extensions can read request and response headers but not block the requests? I'd love to see an explanation, but to me it seems that the security "improvement" is pretty narrowly tailored to prevent ad-blocking without meaningfully improving privacy.

  • blibble 21 hours ago

    it's a reasonably difficult problem as you want turing complete computation, but then if you have that you can make state escape the sandbox by blocking/not blocking certain requests and transmit a single bit at a time

    you'd think with their legions of competent engineers they'd be able to come up with some way of defeating this attack

    but that would hurt the business over the blunt MV3 approach, and you're not going to get promoted for that...

    • amluto 12 hours ago

      > transmit a single bit at a time

      This is a really awkward attack for a couple reasons. In general, a malicious extension may have no way to tell whether a request was blocked — the origin if the request doesn’t belong to the extension authors, and the portion of the extension outside the sandbox won’t be told which requests were allowed. And, if too many requests are blocked apparently at random, the user may well notice.

      It’s surely possible to sneak out some data, slowly, over a noisy channel, but it doesn’t sound straightforward.

      Compare to actual manifest V3, where exfiltrating the keys to the kingdom appears to be entire trivial as long as the extension doesn’t try to block ads.

morpen 19 hours ago

No offense, but the author here is just describing the formation of structural power. The bigger the power structure, the more diffuse it's ethical influence can be, and, the less responsibility any one employee needs to feel for it. A more meaningful question I think is, if an organization or power structure inherently incentivizes unethical behavior, does that mean that that form of organization or power structure itself should be considered unethical?

delusional a day ago

> And we — the well-meaning engineers — shoulder much of the blame.

This does not follow from the rest of the article at all. I'll begin by acknowledging the concept of the "asymmetric nudge" as a useful thought. It does somehow explain and ground a feeling of engineers within large corporate structures, where somehow all of your good ideas turn user hostile. The author fails to sufficiently answer the followup question though. Why are the nudges asymmetric, and who holds responsibility for that?

This is where the "sociopathic" executive comes in. The executive does not make technical decisions. Instead they make human decisions, like what projects to fund, what form of communication to accept, and what sorts of arguments to listen to.

The power of the executive is not to censor designs, it's to instill the values into you that steers your self-censorship.

  • salawat 19 hours ago

    Ding ding ding.

    Welcome to the modern executive 101. If you are ever directly culpable, you aren't nudging well enough. You try to structure things around the peons to make them do that thing you want; but in a way responsibility never bubbles back to you.

    As a "peon", your moral job is to make that impossible by not tolerating hand waves, and pinning execs down into giving a clear, traceable, accountable order. Even if it makes them uncomfortable. If they aren't made uncomfortable, you aren't doing it hard enough.

makeitdouble 4 days ago

The article in two lines:

> In fiction and in journalism, the fault almost always lies with the executives

> we — the well-meaning engineers — shoulder the blame

This is a weird take to be honest. Company culture is the responsibility of the executives, and however we put it, ultimately the blame lies on them.

Is the hell paved with good intentions ? yes, surely, and there's a need to be critical of the impact of one's work. We could fault people for not taking a step back to look at it from a distance.

But the reward ("nudges") system the article is focusing on isn't that, it's incentives put in place by the company. Who set up these incentives should get the blame when shit hits the fan.

nuc1e0n 4 days ago

[flagged]

  • thecrims0nchin 4 days ago

    I haven't heard of this before. Can you give an example of an abusive nudge.

    • dp-hackernews 4 days ago

      Nudges can be seen as both positive and/or negative.

      It really depends upon ones point of view.

      As it was in Hamlet - "Nothing is either good or bad but thinking makes it so."

    • ec109685 a day ago

      The article has that. Google engineers are not going to propose something that will dramatically impact their bottom line. Executives nudge that out of the roadmap.