talldayo 3 months ago

I bet the vice president of Apple Services still has quite a ways to go, if the EU has anything to say about it.

Say, maybe Apple should consider a better-learned replacement. The whole "learn as we go along" shtick doesn't really seem to be working out at the trillion-dollar scale.

  • upon_drumhead 3 months ago

    So you think a leader that knows everything and ignores any new information would be better? How would that be better?

    The quote from the article seems entirely in line with what I want out of a leader

    > Cue said that he felt his ability to hire good people — and learn from them — was a factor in his success.

    > "What I try to do is is to create an environment where they can excel," Cue said. "They're generally the experts at what they're doing,and then I'm there to help."

    • talldayo 3 months ago

      I think he should be more candid and acknowledge that a lot of the problems with Apple services are self-imposed. It's hard for me to believe that he's still "learning" about new solutions to a problem he in large part helped architect.

      • upon_drumhead 3 months ago

        I don't understand the wider point you are trying to make. What problems are you prescribing to Cue? I use Apple stuff and generally enjoy the experience but don't really follow their news closely, so I might be missing something critical here.

        • musicale 3 months ago

          The largest problems I see are that Apple's wildly successful, walled-garden iPhone achieved market power that led to regulatory interest, and that Apple's arrogance and contempt for regulators subsequently incurred their intense ire.

          Eddy Cue's self-inflicted problem is leveraging the iOS platform to promote Apple services while creating barriers for competitors. Good for his own position in Apple and for Apple's bottom line, but irritating to users (my pet peeve is pushing unwanted advertisements in Settings and elsewhere in iOS) and something that incurs regulatory/anti-trust scrutiny.

  • sircastor 3 months ago

    I think Apple is more interested in someone who is attached to Apple and works to get to compromise, then a new person who would favor compromise over Apple’s culture.

  • havaloc 3 months ago

    It’s a popular trope to say that he doesn’t know what he’s doing, but just because he’s affable doesn’t mean he’s not sharp.

    • talldayo 3 months ago

      I suspect he knows more than he lets on, and guises it as "learning" to trick regulators into giving him more time. In fact, considering that Apple's business strategy isn't public I think that's the only possible explanation unless he actually is unaware of Apple's overall business plans and is being filled-in on a need-to-know basis.

      Eddy Cue is directly aware of how Apple's policy blocks competitors, outrages customers and provokes market regulators. Whatever he's learning doesn't seem to be related to what users want.

      • musicale 3 months ago

        > outrages customers

        Customers vote with their wallets. So far the outrage hasn't been enough to stop them from giving tons of money to Apple.

        • talldayo 3 months ago

          Conversely, customers actually were outraged with many models of iPhones and Macbooks whether it was bendgate or the Butterfly keyboard fiasco.

          The lesson? Apple customers will buy whatever they're presented, because they do not percieve any way to effectively encourage change in the business they patronize.

    • sgt 3 months ago

      Eddy Cue is definitely sharp. Same with the rest of the top Apple leadership like Federighi etc. A subset of the executives is obviously the "good old boys" and will remain there nearly forever.

      • zombiwoof 3 months ago

        He manages like a spoiled child throwing tantrums and requiring everyone in the office , everyday if he could get away with it and he’s trying

        He’s old school for sure

        What’s funny is no other company would hire him. He’s a bully

        • musicale 3 months ago

          Interesting - it sounds like there is some conflict between Apple's upper management and regular employees.

        • sgt 3 months ago

          Hope Craig is better.

  • rasz 3 months ago

    I mean, so far feigning ignorance has worked great for Apple.

musicale 3 months ago

> If you look over the last few years we've innovated in [the] quality of the music

But the iTunes music store has been stuck at 256 kbps AAC since 2007.

Why, Eddy, why??? ;-(